Experience the Freedom

  To some it may seem petty but I found so many things wrong with this hotel. On the positive side staff were all very friendly and generally helpful despite English... read more being very poor in some. Rooms were large and kept spotless by the room staff but struggled to put any clothes away due to having not a single drawer or wardrobe in the room, only a small rail with a couple of hangers. The swim up pools were great but thankfully ours was in the sun most of the day, only half of the rooms got any sun so be careful were you are.
The larger pool areas seemed very quiet which was just as well as the number of loungers was very limited, most having missing arms of requiring replacement. Breakfast I personally found dreadful, not a big fan of salad and stew although some did seem to find this adequate. constantly running out of cups which took 10 minutes before another 3 or 4 would come from the kitchen. poor selection of bread and pastries all of which generally kept open for the flies to feast on. Cant comment on the evening food as we ate out every night but did hear the complimentary meal to be very poor. The hotel did try to encourage residents to stay in the hotel at night with evening entertainment but very rarely seen anyone sat listening. Perhaps the silly prices for alcohol didn't help £25 for two small glasses of wine and £5 for a small bottle of local beer.
Perhaps the worst thing about this hotel is the location, a good 20 minutes walk into the main area of Karon which I personally found to have nothing to offer other than overcrowded restaurants and the odd bar surrounded by weed shops. Twenty minutes of walking around motorbikes and badly parked cars just made the walk an ordeal several times a day ,and evening. .Not been to Phuket before and if I did return I would avoid Karon with Kata being much nicer. Finally on checkout yesterday morning staff were insistent we should pay £2.50 for a glass we broke in our room! never I have been asked to pay for a breakage in any hotel I have stayed in worldwide. Sorry but some major investment required in the rundown hotel with a management who seem to know how to run a hotel well.

  Great resort. Nice outdoor space with sun lounges and direct pool access from every room. Pool is 1.4m deep which is perfect for me. Unfortunately there weren’t many people staying... read more at the hotel when we were there so only the bar in the main pool was open. All the staff are wonderful, polite, helpful and all speak English so we had no communication problems. Will definitely stay there again and recommend to all my family and friends.

  The rooms with acess directly to the pool is fantastic. The personal is always polite and serviceminded. Always with a smile on their faces.
Good cleaning of the room... read more and changing of towels every day.
The restaurang was also perfect.
If we go back to Phuket again we will take this hotel.